• A Division of Home Away Leisure Holidays Pvt. Ltd.

FAQ

FAQ

  • 1. What is the minimum rental period?
  • Usually it is 1 week but with some villas it's 3 nights. Over Christmas and New Year it’s 2 weeks
  • 2. Are the prices per week or per night?
  • 3. What is the price of a villa?
  • The prices vary depending on the villa and are quoted in GBP/USD.
  • 4. How do I confirm a booking?
  • We require a 25% deposit to confirm a booking. The balance is due 8 weeks prior to arrival.
  • 5. Are the check in and checkout days of the week fixed?
  • No, we are flexible according to your travel plans and availability.
  • 6. Do the villas come with staff?
  • All our villas/apartment have maid service and house-in charge and security service in the night.
  • 7. Do you arrange airport transfers?
  • We will arrange your airport transfers and local transport requirements during your stay.
  • 8. Do you have any additional services?
  • Luxury Kerala Villas is not a booking agent but will offer a wide ranging concierge service to our guests.
  • 9. Can I book my flight through you?
  • We are not a travel agent but we will endeavor to advise you about the best options available.
  • 10. How do I collect the key of the villa/apartment?
  • On your arrival day, the house-in-charge will introduce the villa/apartment and hand over the key to you.